Terms and Conditions - Pressure Washing Shepherds Bush
Welcome to Pressure Washing Shepherds Bush. These Terms and Conditions govern your use of our services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Services Provided
We offer professional pressure washing services for residential and commercial properties in Shepherds Bush. Our services include:
- Exterior Building Cleaning: Removal of dirt, mold, and mildew from building facades.
- Driveway and Pathway Cleaning: Eliminating stains and grime from hard surfaces.
- Deck and Patio Washing: Restoring the appearance of wooden and composite surfaces.
- Gutter Cleaning: Ensuring proper drainage by removing debris from gutters.
2. Booking and Scheduling
To schedule a service, you must provide accurate information regarding the property location and the specific services required. We strive to accommodate your preferred schedule, but appointment times are subject to availability.
2.1. Confirmation
Upon booking, you will receive a confirmation with the service details and scheduled date. Please ensure all information is correct to avoid any discrepancies.
3. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1. Invoicing
For commercial clients, invoicing terms can be discussed prior to service commencement. Outstanding invoices must be settled within the agreed timeframe.
4. Cancellation Policy
If you need to cancel or reschedule a service, please provide at least 24 hours' notice. Cancellations made within 24 hours may be subject to a cancellation fee.
5. Liability
While we take utmost care to prevent any damage during our services, Pressure Washing Shepherds Bush is not liable for pre-existing damages or unforeseen issues arising post-service. It is recommended to inform us of any known vulnerabilities beforehand.
5.1. Insurance
We maintain appropriate insurance to cover accidental damages. For any claims, please contact us within 48 hours of service completion.
6. Customer Responsibilities
Customers are responsible for ensuring that all valuable items are removed from the service area. This includes but is not limited to:
- Furniture
- Personal belongings
- Outdoor equipment
Access to water sources and electricity may be required; please ensure these are available prior to service.
7. Privacy Policy
Your privacy is important to us. We collect personal information solely for the purpose of providing our services. Under no circumstances will your information be shared with third parties without your consent, except as required by law.
7.1. Data Protection
We comply with all relevant data protection regulations to ensure your information is securely stored and handled.
8. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in London.
9. Amendments
Pressure Washing Shepherds Bush reserves the right to update or modify these Terms and Conditions at any time. The latest version will be available on our website, and continued use of our services implies acceptance of any changes.
9.1. Notification of Changes
While we strive to notify customers of significant changes, it is the responsibility of the customer to review the Terms and Conditions periodically.
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
11. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Pressure Washing Shepherds Bush regarding the use of our services, superseding any prior agreements.
13. Force Majeure
We are not liable for any failure to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or other emergencies.
13.1. Notification of Force Majeure Events
In the event of a force majeure situation, we will notify you as soon as possible regarding any changes or delays to scheduled services.
14. Indemnification
You agree to indemnify and hold harmless Pressure Washing Shepherds Bush from any claims, damages, liabilities, and expenses arising from your use of our services or violation of these Terms and Conditions.
15. Feedback and Complaints
We value your feedback and strive to address any concerns promptly. If you have any complaints or suggestions, please contact us through the appropriate channels.